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What Is VIPRE Antivirus Premium?
The Fastest Next-Generation Anti-Malware Software!
Is your antivirus program slowing down your PC? Ditch that old antivirus software and replace it with VIPRE: high-performance, next-generation antivirus + antispyware with an integrated firewall. VIPRE gives you powerful anti-malware protection
against today's highly complex threats, and IS NOT a resource hog.
What's New In The Premium version?
We have kept all the strong points of VIPRE antivirus + antispyware and we added a leading edge, super low-overhead 2-way firewall that supports all Windows flavors and works both on 32- and 64-bit Windows XP, Vista and Windows 7. It's so small you won't notice it is running. To make sure your PC is fully protected from malware, we also added Intrusion Prevention, malicious link filtering and much more. This antivirus program is all you need for your PC Internet Security, and with that you deserve better tech support. Read what PC Magazine Analyst Neil Rubenking wrote about VIPRE tech support! (bottom page).
VIPRE Is Antivirus Certified
The movies have their Oscars. Cars have the JD Power Awards. Antivirus products have their so-called 'VB100' Certification, awarded by the world's premier virus certification lab: Virus Bulletin. Only antivirus programs that catch all the viruses they test for are getting the prestigious VB100 award. VIPRE is VB100 certified and confirmed to give you world-class quality in detecting and removing malware. VIPRE is also ICSA and West Coast Labs Checkmark Anti-Virus Desktop certified, and continues to get additional certifications through other certifying bodies.
Virus Bulletin said in their VIPRE review (tested on Windows 7): "The WildList proved no obstacle despite the set of tricky Virut samples, and with no false positives either VIPRE earns a VB100 on its first appearance; we hope to see many more."
The Press Loves It
ZDNet said in their security blog about the VIPRE Antivirus + Antispyware (the one without firewall): "Sunbelt Software's VIPRE - I've finally found an antivirus package that delivers the goods. In a follow-up posting they did a performance shoot-out and concluded: "Sunbelt Software's claim that VIPRE doesn't hog system resources and doesn't slow down a PC isn't just marketing hyperbole but is actually true."
VIPRE Is The 'Porsche' Of Antivirus
A few words about our "best-of-breed" focus. We at Sunbelt are fanatics about performance. VIPRE Antivirus Premium combines antivirus, antispyware, a leading-edge 2-way firewall, anti-rootkit, and other advanced security technologies into a small, seamless, tightly-integrated product. You can see VIPRE as the "Porsche" of antivirus, it's got "everything you need, nothing you don't." We don't bog down your system with a lot of additional tools which may slow down your PC. Building VIPRE, we focused on the core functionality to provide you with the the best possible user experience. VIPRE has 96% customer satisfaction, our tech support is right here in the U.S., and VIPRE has the lowest surveyed customer infection rate of any AV vendor.
How much of your PC is being hijacked by antivirus bloatware ?
Over time, instead of writing new and better software, old-style antivirus companies have stacked layer upon layer of security engines on top of each other, (one for viruses, a second for spyware, a third engine for rootkits, a fourth for malicious web links and so on) and created bloatware in the process. They slow down your PC, have slow scan times and cause performance problems.
Why are hardware vendors pre-installing antivirus bloatware on your new PC, Laptop and Netbook?
Have you ever asked yourself why your PC or Laptop vendor would slow down their new machines on purpose by pre-installing software that can hijack up to 20% of your new PC's resources? Here is the dirty little secret of the industry: The big antivirus companies pay hardware vendors 7 or 8 bucks for every machine they pre-install antivirus bloatware on, hoping you will renew their software after the first few months free. It's time to uninstall those resource hogs and get VIPRE instead. It's simply a better product at a lower price. And you'll love your faster PC.
Thought you could rely on the free Windows firewall? Nope.
Unfortunately, the Windows firewall gives you a false sense of security. It only protects incoming traffic, and by default allows all outgoing traffic. That means outgoing browser traffic, which could contain your credit card info, social security number, bank accounts, passwords and other confidential information is not protected. The Windows firewall will let it all go out (in XP, Vista, and Windows7).
VIPRE: Weapons-grade 2-way Firewall Comes With Rottweiler
With the VIPRE Antivirus Premium version you get a 2-way desktop firewall, and additional, more advanced intrusion protection. See it like this. The firewall is like having all your doors and windows upgraded and equipped with new state-of-the art locks. But a burglar could throw a brick through the back window and wreak havoc inside. That's why people have burglar alarms, often with motion detectors. VIPRE's firewall is like your PC's new strong doors, windows and locks. But Internet traffic does need to get through, because you want to browse the web. So that is why VIPRE's advanced intrusion protection is there as a super burglar alarm that has the added benefit that it can stop an attacker in their tracks. Think 'Rottweiler in the house'. And if you just want a firewall and not worry about anything else, all you need to do is keep the firewall enabled in the default 'Simple Mode'.
Web Filtering Technologies:
VIPRE Antivirus Premium will look at all the web traffic that comes in and filters it for security. There are several features that protect you:
Ad blocking - Block malicious or third-party advertisements
Bad URL blocking – Bad website blocking
Anti-phishing - Blocks access to known phishing websites
Boot time firewall – To prevent malware from executing, the Boot Time feature limits access on your PC to only certain resources upon loading.
Cutting-edge Proactive Protection
Sunbelt's advanced security technology is famous for being in the front lines in the battle against new and unknown malware, known as 'zero-day threats'.
IMPROVED - VIPRE's Active Protection™ delivers real time
monitoring and protection against known and unknown malware threats. Active Protection works inside the Windows kernel (the core of the operating system), watching for malware and stopping it before it has a chance to execute on your system. (Other anti-malware products allow the malware to run on your computer to try and watch for bad behavior which is less safe).
IMPROVED - MX-Virtualization™ analyzes malware in real-time, in
a secured memory "lock box" that emulates Windows. MX-V fools the malware into thinking it has taken over your PC. MX-V allows VIPRE to observe how the malware behaves and kill it before it can harm your PC. MX-V technology is the safest way to protect against zero-day threats.
IMPROVED - VIPRE's Genscan™ and Cobra™ technologies are super
efficient to determine if something is malware.
Full Protection Against Email-borne Threats
VIPRE includes comprehensive malware protection against email viruses, with direct support for Outlook, Outlook Express and Windows Mail; and support for any email program that uses POP3 and SMTP. Microsoft Security Esssentials does not have this feature. And email is very often how malware comes in. You get what you pay for.
Advantages Of VIPRE Antivirus Premium
High-performance threat protection with low impact on system resources
Leading-edge 2-way low-resource firewall with advanced additional protection
Scans email for malware threats
Cutting-edge Active Protection guards you 24/7
Advanced anti-rootkit technologies
Works on Windows XP, Vista and Windows 7
VIPRE's new SteadyStream™ small, hourly updates reduce update download time
VIPRE has three extra bonus tools: a history cleaner, a secure file eraser, and the PC Explorer for advanced users.
We Saved The Best Thing For Last! Unlimited Home License:
Uniquely, VIPRE is the first antivirus program to provide an "unlimited home license"(*). For an annual subscription price of $69.95, all the PCs in your house can be protected with this single 'home license'. This license is for residential use, and includes your home office. All the PC's in your home are covered. For example, that would include a laptop in use by a child in college. (Small businesses should not use this license, they should use VIPRE Enterprise). All annual subscriptions include one year of threat definition updates, software upgrades, and live US-based toll-free technical support. Get VIPRE Antivirus Premium and there's only one toll-free number to call for all your PC security tech support.
View the VIPRE Antivirus Premium Datasheet
PLEASE NOTE:
Before installing VIPRE Antivirus Premium please uninstall any other antivirus and/or firewall software you may have installed. It is impossible to run more than one antivirus and firewall on a computer.
VIPRE will automatically disable the Windows Firewall that is included in Windows.
(*)Some restrictions apply, abuse of the unlimited home license key may result in use of that key being restricted.
Download VIPRE Antivirus Premium and Take Control of Your PC, Before Someone Else Does!
VIPRE Antivirus Premium Frequently Asked Questions
+ What is VIPRE?
VIPRE is next-generation antivirus + antispyware in-one, with an integrated low-resource firewall. We built a new, fast engine from the ground up, that guarantees not to slow down your PC, Laptop or Netbook.
+ It looks like I have performance problems after installing. What to do?
If you are running another antivirus product or firewall, DO NOT enable VIPRE's Active Protection. Doing so may result in significant performance issues. Uninstall other antivirus products and firewalls before you install VIPRE Antivirus Premium.
+ Does VIPRE replace my current antivirus like AVG, Norton McAfee and Trend? Do I need to uninstall my old AV?
Yes, it definitely replaces old AV products. Better yet, you get antispyware integrated in VIPRE. Actually, VIPRE is a full anti-malware product that protects you against all malware like rootkits, trojans, bots and more malicious code, and the premium version now includes a 2-way firewall.
We highly recommend you remove any other AV product from the PC prior to installing VIPRE. The reasoning for this is that "driver level" software used in AV engines tend to conflict with one another resulting in either a tremendously slow system and/or other problems.
+ Isn't it VIPER and you made a typo?
No, VIPRE stands for Virus Intrusion Protection Remediation Engine.
+ Does that Unlimited Home License mean that if I have 10 PCs at the house, I'll be covered for ALL of them?
Indeed it does! But you are not allowed to give that key to all your friends. If we see that a key gets abused, some restrictions will apply. Also this key is not meant for small business, they should you get VIPRE Enterprise.
+ How do I know you guys really protect me against all these nasties?
Good question. Antivirus products have their so-called 'VB100' Certification, awarded by the world's premier virus certification lab: Virus Bulletin. Only products that catch all the viruses they test for are getting the prestigious VB100 award. VIPRE is VB100 certified and confirmed to give you world-class quality in detecting and removing malware. We have also been antivirus certified by West Coast Labs, which have tested if VIPRE catches and remediates a set of viruses from the 'WildList' which is a selection of old and prevalent viruses. PC Magazine also tested VIPRE and found we detected practically everything.
+ I use VIPRE Antivirus + Antispyware, do I have to upgrade to Premium?
No, we will make new versions of VIPRE Antivirus + Antispyware available, but for just $9.95 you now finally have the chance to ditch any other security software and replace it with VIPRE Antivirus Premium.
+ How do I upgrade to Premium? How much is it?
VIPRE Antivirus + Antispyware will give you a small notification an upgrade is available. You click YES and you'll get to our website that will step you throught the process. The cost is the difference: just 10 bucks!
+ I am using VIPRE together with the Sunbelt Personal Firewall (SPF), how does that work with Premium?
Easy. You will get upgraded to VIPRE Antivirus Premium for free. VIPRE Antivirus + Antispyware will give you a small notification an upgrade is available. You click YES and you'll get to our website that will step you throught the process. SPF needs to be uninstalled before VIPRE Antivirus Premium gets installed.
+ Can I run VIPRE on my 64-bit XP and/or Vista?
Yes, VIPRE runs successfully on all Windows Operating systems Windows XP, Service Pack 1 and newer, and will protect these systems. VIPRE Antivirus Premium fully supports 32- and 64-bit systems on XP, Vista and Windows 7.
+ When I download a file, is VIPRE checking it for a virus? I’m not sure if VIPRE does this or not.
Yes, VIPRE’s Active Protection does indeed look at the file as it is being downloaded. VIPRE will compare the file to its definitions and the list of known bad programs. Actual scanning of the file won’t happen until a system scan is run. This two-step process keeps you safe without interfering with the download speeds.
+ I am running a virtual machine (VM) and/or dual boot machine want to know how many subscriptions I need need.
Just one, for the hardware VIPRE runs on. No additional licenses needed for virtual machines or dual-boot machines.
+ VIPRE is giving me a whole bunch of Allow/Disallow warnings. Why?
You probably have VIPRE running with Active Protection on HIGH. This causes a lot of warnings. HIGH is not recommended as it results in many popup dialogs.
It could also be that you have the firewall in 'Learning Mode'. That also creates a LOT of popups. Change it to 'Simple Mode' and they go away!
+ Can the pop-up balloons can be turned off in VIPRE?
Yes, If you right-click on the Vipre icon in the lower right corner of the screen, a little menu opens. One of the selections is "Show Balloons" If this option has a checkmark in front of it, a balloon (small message) appears when VIPRE does something. Checking "Show Balloons" will uncheck this feature and the pop-ups will no longer appear.
+ How can I switch between Simple Mode and Learning Mode?
In Firewall Settings, at the bottom of the page, click "Reset to Defaults." A pop-up will appear giving you the option to choose between Simple or Learning Mode.
+ I added a wireless network at Starbucks as a Trusted Network, but I don't want it to be trusted, what do I do?
Open Firewall Settings, click on Zones. In the Trusted Networks & Zones tab, you'll see the network entered. Select the network, then click "Move to Untrusted." This also works in reverse--if you incorrectly decide to make a Network Untrusted, click on the Untrusted Networks tab, highlight the network in question, then click "Move to Trusted."
+ What happens if I accidentally delete my network in the Trusted Networks & Zones tab?
The next time traffic goes across that network when the Firewall is enabled, you will be prompted to add it. Simply choose to add it as a Trusted Zone.
+ I'm trying to navigate to YouTube (or other URL) and it looks really funny. There's no graphics, just text displayed.
The website is probably using Java Scripts, VB Scripts, or Active X controls and these are blocked in the Web Filter Settings. Open Firewall Settings, click on Web Filter Settings, and uncheck which ever one is causing the problem. You may have to experiment by unchecking one of the three, click Apply, then Refresh your browser. Try each one in turn until you can see your website. In rare cases, you will need to uncheck more than one to get it to display properly.
You can also add that specific website to the Allowed Web Sites list. In Web Filter Settings, click on the Allowed Web Sites tab, and click Add. If you don't check any boxes, it will always be allowed through. You may want to only "uncheck" the one feature that's causing the problem. Whatever you select applies to the entered website only.
+ I see that only High Priority Intrusions are blocked as the default. When should I block Medium and Low Priority Intrusions?
The average user normally won't check these, as they are very restrictive security features and can block good applications from performing normal operations. A safe compromise is to set them to Block with Notify or Allow with Notify. With an alert is raised, you can see what just occurred and decide if you want to allow or prevent that activity.
+ I'm trying to play on on-line game, but VIPRE is blocking me. The directions say to Open a Port. How do I do that?
Open Firewall Settings and click on Exceptions. Click on the Port tab, then click Add. Enter your port, then the program filename (with the extension), and the port number. If the directions specify the protocol, select that, otherwise leave this field blank. Select the action and direction (Allow, both), then click OK.
+ What's the "Add Advanced..." button in the Ports tab for?
This is the advanced version of adding a port exception. You can add very specific exceptions, crafted to allow or block very specific activity. If you're unsure of what each of the fields is for, or how to add the right info, you should use the "Add" button in the Port tab.
+ I get “Ad blocked by VIPRE” when navigating to a website. What do I do?
Reason: You simply may have “Block 3rd party advertisements” enabled in Web Filter Settings. Some companies have their entire content provided by a 3rd party company, and VIPRE is recognizing the source as an advertisement.
Resolution: There are three ways to fix this: first is to disable “Block 3rd party advertisements.” The next two take more work.
Both require you to go to Firewall History (in the Firewall tab page).
First, make sure that “Log when connections are blocked” is checked in Web Filter Settings. If it’s not, you’ll have to check it and re-navigate to your website to record the info in Firewall History.
Click on the Webfilter tab and look for the URL that was blocked, or the text string that was blocked. Write down the URL. (You can also go to Details, highlight the referenced URL and copy to clipboard). Only write or copy the main portion of the URL, you don’t need the category=xxxx or page=yyyy parameters, for example.
In Web Filter Settings, in the Advertisements section, click on the Change button. This brings up a list of all the third party advertisers and sources and common text used in advertisement links. Click on Domain/URL to sort the data alphabetically, then scroll to find troublesome URL. Unchecking the Enabled box stops VIPRE from blocking data from that source.
If you can’t find the test string you’re looking for, click on the Allowed Web Sites tab in Web Filter Settings. Click “Add.” Type in or copy the URL string where indicated, make sure all the options are NOT checked, then click OK. “OK” your way out of the menus.
You should now be able to navigate to your page. In a future release, we’re going to make this a lot easier!
+ Will VIPRE protect me against malicious traffic in Instant Messenger (IM)?
Any links or files coming in through instant messenger programs will be evaluated by VIPRE's active protection when they are either saved to disk or opened in a browser.
+ Can I EXCLUDE a hard drive that I do not want scanned by VIPRE?
Yes. In the Always Allowed list, click add an entire folder, then select the hard drive.
+ Does VIPRE Premium have a 64-bit firewall?
The firewall has both 32-bit and 64-bit drivers and works on both 32-bit and 64-bit systems. The correct driver loads based on the OS. So yes, VIPRE Premium has a 64-bit firewall.
VIPRE Antivirus Premium Requirements
System Requirements
- Windows Server 2008 (32/64-bit)
- NEW: compatible with Windows 7 (32/64-bit), and also compatible with XP mode in W7. License applies per machine, no extra license needed for XP mode.
- Windows Vista+ (All flavors) 32 and 64-bit
- Windows Server 2003 (32/64-bit)
- Windows XP SP1, SP2, SP3 (Home, Pro, Media Center, Tablet) 32 and 64-bit
- Windows 2000 SP4 RollUp 1
- A minimum of 512MB RAM
- Supported Email Applications: Outlook 2000+, Outlook Express 5.0+, Windows Mail on Vista, and SMTP and POP3 (Thunderbird, IncrediMail, Eudora, etc. We support SSL only in Outlook and Outlook Express.)
- Installation of VIPRE is not supported on Windows 95, 98, NT, or ME, Macintosh or Linux
VIPRE Antivirus Premium Documentation
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Problem with your registration key?
Please contact Customer Service by writing to customerservice@sunbeltsoftware.com or
calling 800-336-3166 (9am-6pm EST), 1-727-562-0101 Ext 700 (Intl).
If possible, please include your product key or order number so we can expedite your request.
Useful Key Information: Since VIPRE (no firewall) and VIPRE Premium (with firewall)
are different products, they require different registration keys.
If your registration key begins with:
411 This key is for VIPRE (no firewall)
405 This key is for VIPRE Premium (with firewall)
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VIPRE Antivirus Premium Technical Support
There are many ways to obtain support for VIPRE Antivirus Premium.
User Guide
The first step is looking for answers in the help file (inside VIPRE Antivirus Premium) or the VIPRE Antivirus Premium User's Guide tab.
KnowledgeBase
If your question is not answered by reviewing the VIPRE Antivirus Premium User's Guide, please visit our
KnowledgeBase for answers to common problems.
Most Recent Version
Make certain you are running the most recent version of our product. To display the version number of the program,
select "Help" from the main menu and then choose "About". Compare the version number display there with the version
number on the product's webpage. If it is different, you should download the most recent version and reinstall.
Sunbelt Support Forums
Visit our Product Support Forums. Our support forums are staffed by our own US based tech support department for both
consumer and enterprise customers. NOTE: Please do not post your product keys anywhere in these forums.
http://supportforums.sunbeltsoftware.com
Frequently Asked Questions
You can also read the content found on the FAQs tab.
Need to contact our technical support department?
Sunbelt's technical support hours are from Monday to Friday, 9am-9pm (EST).
VIPRE Antivirus Premium Success Stories
Jul. 27, 2010 -
This is the first antivirus software that is worth every penny. All others are extremely slow and I have tried them all. Thank you Sunbelt for an excellent product!!!!!!!! Ed
Jul. 25, 2010 -
The product is very good! I like the interface as well. My computers have been bug free since using the VIPRE product. Please make Firewall available for Windows 7!
Jul. 24, 2010 -
Just an amazing product!!
Jul. 24, 2010 -
I really like VIPRE Premium and would very much recommend it. It found a couple of trojans that my other security suite must have let through. I haven't had to use support as of yet, but I hear good things about them. I was cautious about purchasing VIPRE after I read GFI bought Sunbelt, but what I read help make my decision a little easier. Good luck in the merge and keep up with this great product!! Great work!!
Jul. 23, 2010 -
Awesome!!! 13 years of av software and you guys win hands down! Not obtrusive -- Not resource heavy -- Effective -- User friendly with plenty of tech savvy options Very well priced Thanks peoples!
Jul. 22, 2010 -
Seamlessly nails all the nasties, and I don't even notice that it's working. Thank You Sunbelt. GB Newport News VA.
Jul. 22, 2010 -
I just purchased VIPRE Antivirus Premium after a trial period. Excellent American Product at a reasonable price. Thank you!!! Hernando, FL
Jul. 20, 2010 -
I purchased VIPRE home premium and like it I also recomended it to several friends and linked it to my Facebook! I think your product exceeds other antivirus programs I have had in the past.
Jul. 20, 2010 -
Excellent product, easy to install, doesn't slow up my machine like some of the others did and most of all doesn't interrupt in the middle of games with pop up windows or for no reason at all.
Jul. 19, 2010 -
I like using Vipre Antivirus Premium very much because VIPRE is fast, easy to understand and operate, and seems to catch everything that should not be there.
Jul. 16, 2010 -
Excellent product. VIPRE has kept my computer clean.
Jul. 16, 2010 -
Excellent product. Saved me and my pc more than once. Thanks
Jul. 15, 2010 -
I have had Norton, Macafee, Microtrend, products, but VIPRE is by far the best product I have used to date. With these other products I was experiencing devastating attacks, VIPRE has kept my computer clean. VIPRE's technical support for the home user is outstanding and I really like the newsletters. Keep up the good work guys!
Jul. 15, 2010 -
Seriously though, love the product, love the newsletter, lover the name! I have put at least 7 people onto VIPRE now (they all purchased Premium and a 3 year sub) all of them tell me the same thing......awesome, now I can get on with life (laughs). (PS) all three of my kids pc’s were hit with Trojan.Win32.Generic! BTW.......VIPRE got them all! Cheers
Jul. 11, 2010 -
I used Mcaffe loyally for several years- until I had been bogged down with viruses. It's like it just stopped performing. Tech support said they could help me for a mere $89 fee to fix the problem. So I thought, "why am I paying for antivirus?" I installed VIPRE and it did the job seamlessly for free. You have a loyal customer here- and its been outperforming Mcaffee ever since. Thank you VIPRE!
Read more VIPRE Antivirus Premium success stories
Submit your own!
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The VIPRE Rescue Program is a command-line utility that will scan and clean an infected computer that
is so infected that programs cannot be easily run.
